Returns & Exchanges

At HQD Tech, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the items in their original packaging with all tags attached to ensure they remain in unworn, resaleable condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier drop-off point and keep your tracking receipt until your refund or exchange is processed.