Frequently Asked Questions

Everything you need to know about shopping with HQD Tech

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I initiate a return or exchange?

You can return any unworn items with original tags within 30 days of purchase. Simply visit our online Returns Portal to generate a prepaid shipping label and select your preferred refund method.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your package's journey.

Are your materials sustainably sourced?

HQD Tech is committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade manufacturing partners.

Do you offer a size guide for your apparel?

Yes, a detailed size chart is available on every product page. We provide measurements in both inches and centimeters to help you find the perfect fit for your body type.